ThermoWorks Production Warranty Information

Most ThermoWorks instruments deport a 2-yr warranty and guarantee against defects in either components or workmanship. A few have 5-twelvemonth warranties. All other products are covered past a one-year warranty. During this period, products that prove to be defective will, at the discretion of ThermoWorks, exist either repaired or replaced, without charge. This warranty does not employ to probes, where a six-month menstruum is offered. The half-dozen-calendar month period may also apply to a probe where it is an integral office of an musical instrument.

The product warranty and guarantee does not cover damage caused by fair wear and tear, aberrant storage atmospheric condition, wrong use, adventitious misuse, corruption, neglect, misapplication or modification, or apply with non-ThermoWorks hardware/software. No warranty of fitness for a particular purpose is offered and the user assumes the entire risk of using the product. Whatever liability past ThermoWorks is express merely to the replacement of defective materials or workmanship, and ThermoWorks accepts no responsibility for consequential loss. In line with our policy of continuous development, nosotros reserve the correct to amend our production specifications without prior find.

This warranty is valid only if the product is purchased from ThermoWorks directly or from an authorized reseller. If you purchase a ThermoWorks product from an unauthorized reseller, you lot will not receive warranty or technical support.

Contact us for warranty assistance

Office Hours: Monday–Fri, half-dozen:00 a.one thousand. to 7:00 p.grand.; Sat, ix:00 a.chiliad. to 4:00 p.m.; Mountain Time
Retail Store Hours: Monday–Fri, 8:00 a.m. to 5:00 p.m.; Mountain Time
Phones are not answered outside those hours or on U.South. Holidays, though you lot may get out a bulletin.
Electronic mail messages are typically answered within an hour during our regular office hours.